FTP SITE

Basic FTP Site Instructions

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Using FTP with Internet Explorer 7 Client

• Click Log In to the right, Enter the username and password that were given to you, click Log On
• Once the ftp site opens, click on the Page Button, then click Open FTP Site in Windows Explorer
• Enter your username and password again
• Drag the folders you would like to download to your desktop, do not try to open them directly from the FTP Site.

Troubleshooting:

• Double Check username and password
• Verify IE7 is set to Passive FTP Mode: Click on Tools, Internet Options, Advanced, Use Passive FTP should be checked.
• Check with your IT Dept to make sure they allow FTP through their firewall
• Try a different FTP Client Software

A better option for IE7 users : If Internet Explorer 7 is installed, you can also skip the first two steps above and open windows explorer directly – click “start”, “run”. Type “explorer”, press enter. Enter ftp://ftp.hollandcs.com in the address bar, press enter. The login prompt will pop up. Enter your user name and password.

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Using FTP with Internet Explorer 6 Client

• Click Log In, Enter the username and password that were given to you, click Log On
• Drag the folders you would like to download to your desktop, do not try to open them directly from the FTP Site.

Troubleshooting:

• Double Check username and password
• Verify IE6 is set to Passive FTP Mode: Click on Tools, Internet Options, Advanced, Use Passive FTP should be checked.
• Check with your IT Dept to make sure they allow FTP through their firewall
• Try a different FTP Client Software